This Privacy Policy explains how Project on Climate Resilient Agriculture (PoCRA)(“we”) uses personal and other types of information collected from you when you visit the https://mahapocra.gov.in/ website (the “Site”) or its mobile apps. This policy does not apply to the practices of companies not owned or controlled by PoCRA or to people whom PoCRA does not employ or manage.

If you do not agree with our practices, please do not use our Site and Services. Your access to and use of the Site and Services is also subject to the Terms of Use. Anything that is not defined here can be found in our Terms of Use Policy.

Types of Information We Collect

1. 1.Personal Information :We collect personal information that you provide us when you create your user account. This includes your full name, username, email address, address, country of residence and age. This is required for any online transactions you make from the Site (“Personal Information”).
2. 2.Aggregate and Anonymous Data : Information that does not identify you specifically, including data collected automatically when you enter our Site (“Non-Personal Data”). This may include cookies, browser analysis tools, server logs, and information from your devices such as OS type, browser, IP address, and location data.

Authenticity of Information Provided

You represent that the information you provide is authentic, current, and accurate, and that you have all necessary rights to share it with us. We shall not be responsible for any inaccuracy in the information you provide.

You agree to indemnify and hold harmless PoCRA, its officers, directors, contractors, or agents from any third-party claims arising out of your breach of this Privacy Policy.

How We Use Personal and Non-Personal Data

1. 1.Build, operate, and improve our Site and Services
2. 2.Perform user analytics
3. 3.Provide customer support
4. 4.Communicate with you and send relevant updates (e.g., agro advisory messages, application status)
5. 5.Send reminders, technical notices, and security alerts

Use of Your Credit/Debit Card Details

PoCRA does not ask users to use any kind of Credit/Debit card on its website or mobile apps.

Your Choices

You can opt out of receiving our emails by following the unsubscribe link in the email or by contacting us at mahapocra@gmail.com. You may modify or delete your personal information by updating your profile. We retain information only as long as necessary to provide services or comply with legal obligations.

Children

The Site is not directed at children under 18 years old, and we do not knowingly collect information from them. Users under 18 must have parental consent to use our services.

Security

We employ reasonable security measures to protect your data. While we strive to keep your information secure, the internet is not 100% secure, and we cannot guarantee absolute protection. We are not liable for any loss or misuse of data caused by events beyond our control, including natural disasters, cyber-attacks, power failures, or similar “Force Majeure” events.

Consent

By using the Site or providing your information, you consent to the collection and use of data as described in this Privacy Policy, including sharing your information where applicable.

Modifications

We may occasionally update this Privacy Policy. All changes will be effective upon posting on the Site. Continued use of the Site indicates your acceptance of these changes.

Questions About Our Privacy Policy

If you have any questions or concerns, please contact us at:

📧 pmu@mahapocra.gov.in